Caroline Fletcher

Principal Design Researcher, Senior Manager, EY Studio+

Caroline is a human-centred researcher at EY Studio+, with 20+ years of global experience. Her work explores how emerging technologies intersect with human needs, behaviours and expectations, specialising in uncovering the signals that shape trust and adoption. Caroline brings a warm, practical perspective to her work, combining rigorous research with real-world application to make complex ideas accessible, and ensuring that as technology evolves, people remain firmly at the centre of the story.

Caroline Fletcher

How bias shaped the hierarchy of professions

Panel: Follow up from keynotes Anna, Dr Gissel, Sarah and Stephanie

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