Caroline Fletcher

Principal Design Researcher, Senior Manager, EY Studio+

Caroline is a human-centred researcher at EY Studio+, with 20+ years of global experience. Her work explores how emerging technologies intersect with human needs, behaviours and expectations, specialising in uncovering the signals that shape trust and adoption. Caroline brings a warm, practical perspective to her work, combining rigorous research with real-world application to make complex ideas accessible, and ensuring that as technology evolves, people remain firmly at the centre of the story.

Caroline Fletcher

Member Highlight: Soraya Jollon

Hanna Lundgren

Lucie Quarta, computer science student

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