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Caroline Fletcher

Caroline Fletcher

Principal Design Researcher, Senior Manager, EY Studio+

Caroline is a human-centred researcher at EY Studio+, with 20+ years of global experience. Her work explores how emerging technologies intersect with human needs, behaviours and expectations, specialising in uncovering the signals that shape trust and adoption. Caroline brings a warm, practical perspective to her work, combining rigorous research with real-world application to make complex ideas accessible, and ensuring that as technology evolves, people remain firmly at the centre of the story.

Talk: Value creation and innovation leveraging AI Panel: What are the opportunities and implications with all these AI tools and developments? Does AI “get” you when it matters most? Panel: The Pressure Points: Empathy Demand in AI-powered services
Focus Session Speaker: 2024
Main Stage Speaker: 2026

Community Spotlight: Anneli Olsson from ESA Bic

Monika Martinsson, Deedster

Digital Safety for All: Equipping, Empowering, and Protecting Voices in a Hostile Online World

Main Partners

Accenture Ericsson EY Infosys

Co-Creating Partners

ABB Arbetsförmedlingen ATG B3 Consulting Group Bonnier News CGI Deloitte Experis FDJ UNITED H&M Handelsbanken HiQ Hitachi Energy ICA Gruppen Knowit LeoVegas Group LinkedIn Lovable Saab Sandvik Scania SEB Skandia Snowflake Swedbank Telenor Tieto Tobii Dynavox Vattenfall Vend Visma

Friends of Women in Tech

Barebells ChangersTech Confetti DataTjej DAYA East Sweden Tech Women EMMSTech Epicenter Stockholm Eventulator Exsitec Geek Girl Meetup Girls at Tech Nordics Gothenburg Tech Week Har vi åkt till Mars än? Heja Framtiden ImagiLabs Jobbsprånget Mentimeter Mingla Nordic Women in Tech Awards Onemotion IMC Øredev People People People PEPP Pink Programming PyLadies Stockholm Stockholm Business Region TechBBQ Technigo TechSverige Tekniksprånget Tjejer Kodar Trippus Ung DataTjej Women in AI Women in AI Sweden Women in Data Science AI & ML Sweden Women in Space Sweden Women in Tech Denmark Women in Tech Finland Women in Tech Gothenburg Women4Cyber Yodabee